Privacy Policy — Jharokha Wall Decor
Last Updated: September 2026
At Jharokha Wall Decor, a brand of AHD Exports, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit, browse, or make a purchase through our website.
Website: jharokhawalldecor.in
By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.
Who We Are
Our website address is:
jharokhawalldecor.in
The website is operated by:
AHD Exports
Brand: Jharokha Wall Decor
Registered Office: 7/C/66, Kudi Bhagtasni Housing Board, Jodhpur, Rajasthan, India
Email: jharokhawalldecor@gmail.com
Phone/WhatsApp: +91 9571140906
This Privacy Policy may be updated or modified from time to time. We recommend reviewing this page periodically to stay informed about how we protect and use your information.
Personal Information We Collect
When you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect certain information, including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order and transaction details
- Payment-related information necessary to process your transaction
- Account information, where applicable
- Information you provide when contacting customer support
- Product preferences and purchase history
- Information submitted through forms, reviews, comments, or other website features
- Technical information such as IP address, browser type, device information, and website activity
We collect only information that is reasonably necessary to operate our website, process orders, provide customer service, and improve our services.
How We Use Your Personal Information
We may use the personal information we collect to:
- Process and fulfill your orders and purchases.
- Arrange delivery and shipping of products.
- Process payments and refunds.
- Create and manage your account, where applicable.
- Verify customer and order information.
- Respond to your questions, requests, and customer service inquiries.
- Provide order confirmations, invoices, shipping updates, and other transactional communications.
- Improve our products, website, services, and customer experience.
- Understand customer preferences and website usage.
- Send important administrative, technical, security, or service-related communications.
- Send promotional communications, offers, or information about our products and services where permitted by applicable law.
- Prevent, investigate, and address fraud, unauthorized activity, misuse, or other unlawful activity.
- Comply with applicable legal, regulatory, tax, accounting, or governmental requirements.
- Protect our business, customers, website, rights, property, and services.
How We Obtain Your Consent
When you provide personal information to us to complete a transaction, place an order, arrange delivery, request a return or refund, contact customer support, or otherwise interact with our website, you consent to our collecting and using that information for the relevant purpose.
Where required by applicable law, we may seek your additional consent before using your personal information for specific purposes, such as certain marketing communications.
You may withdraw your consent for certain uses of your information by contacting us, subject to legal or contractual requirements and any information that we are required to retain.
Cookies
Our website may use cookies and similar technologies to provide a better browsing experience and to support website functionality.
Cookies may be used to:
- Remember your preferences.
- Maintain shopping cart or session information.
- Help you remain logged in, where applicable.
- Understand how visitors use our website.
- Improve website functionality and performance.
- Provide relevant website features and services.
Some cookies may be placed by third-party service providers that provide services to us.
You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some features of our website.
If you leave a comment or use certain website features, your browser may store information to make future interactions more convenient.
Media
If you upload images, photographs, or other media to our website, you should avoid uploading images containing embedded location information, such as EXIF GPS data, unless such information is necessary.
Visitors may potentially download images published on the website and, depending on the image file and available technology, may be able to access embedded metadata.
Embedded Content From Other Websites
Our website may contain embedded content or links from third-party websites, including but not limited to:
- Videos
- Images
- Articles
- Social media content
- Payment services
- Shipping or tracking services
- Other third-party services
Embedded content from third-party websites may behave in the same manner as if you had visited the third-party website directly.
These third parties may collect information about you, use cookies, embed additional tracking technologies, and monitor your interaction with their content according to their own privacy policies.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
Who We Share Your Information With
We do not sell or rent your personal information as part of our ordinary business operations.
We may share necessary personal information with trusted third parties and service providers when required to operate our business and provide services to you, including:
Third-Party Service Providers
We may share information with service providers who assist us with:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting and maintenance
- Customer support
- Marketing and communication
- Fraud prevention
- Website analytics
- Technical services
These service providers are expected to use information only for the purposes for which it is provided and in accordance with applicable requirements.
Legal and Regulatory Requirements
We may disclose personal information when required or permitted by applicable law, regulation, court order, legal process, or governmental request.
Protection of Rights and Property
We may disclose information when reasonably necessary to protect the rights, property, safety, or security of AHD Exports, our customers, employees, service providers, or other individuals.
Business Transfers
If AHD Exports undergoes a merger, acquisition, restructuring, financing, sale, transfer of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
How Long We Retain Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Processing and maintaining records of your orders.
- Providing customer support.
- Managing accounts, where applicable.
- Handling returns, refunds, warranties, and disputes.
- Meeting legal, tax, accounting, regulatory, and security requirements.
- Preventing fraud and unauthorized activity.
Certain information may therefore be retained for longer periods where required by applicable law or legitimate business requirements.
What Rights You May Have Over Your Data
Depending on applicable law, you may have rights regarding your personal information, which may include:
- Requesting access to personal information we hold about you.
- Requesting correction of inaccurate or incomplete information.
- Requesting deletion of certain personal information.
- Requesting information about how your personal information is used.
- Withdrawing consent where processing is based on consent.
- Requesting a copy of certain personal information you have provided to us.
These rights may be subject to legal, regulatory, contractual, or administrative requirements.
To submit a privacy-related request, please contact us using the details provided at the end of this Privacy Policy.
Where Your Data Is Sent
Certain information may be processed by third-party service providers located in India or other jurisdictions, depending on the services used by our website and business.
For example, customer information may be processed by payment providers, hosting providers, shipping companies, analytics providers, or other service providers.
Where applicable, we take reasonable steps to ensure that information shared with service providers is handled appropriately.
Visitor comments or other website submissions may also be checked through automated spam detection or security services.
Age of Consent
By using this website, you represent that you are at least the age of majority applicable in your place of residence, or that you are using the website with the consent and supervision of a parent or legal guardian where permitted by law.
We do not knowingly seek to collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter and take appropriate action.
Privacy Regarding Links to Other Websites
Our website may contain links to third-party websites or services.
AHD Exports / Jharokha Wall Decor is not responsible for the privacy practices, security, content, or policies of third-party websites.
Once you leave our website and access a third-party website, that website’s own privacy policy and terms will apply.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
Payment and Card Security
Payments made through our website may be processed through secure third-party payment gateways.
When you provide payment information, such information may be transmitted directly to the applicable payment service provider for processing.
Where applicable, payment processing is performed using security technologies and measures provided by the payment gateway.
AHD Exports does not intentionally store complete credit or debit card details on its own website servers unless specifically required and legally permitted for the relevant payment service.
Customers should always ensure that they use secure devices and networks when entering payment information.
Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, communication, security, hosting, marketing, or other business functions.
This Privacy Policy does not govern the privacy practices of independent third-party service providers.
Each third-party service provider may have its own privacy policy governing the collection and use of information.
We encourage you to review the privacy policies of such third parties when using their services.
Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.
However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and password. You should never share your password with another person.
AHD Exports will not normally ask you to disclose your account password through unsolicited email, phone calls, or messages.
If you believe your account or personal information has been compromised, please contact us promptly.
Marketing Communications
Where permitted by applicable law, we may use your contact information to communicate with you about:
- New products
- Special offers
- Promotions
- Discounts
- Product updates
- Company news
- Events
- Other information relating to Jharokha Wall Decor
You may request to stop receiving promotional communications by contacting us or using the unsubscribe option provided in applicable marketing communications.
Please note that even if you opt out of promotional communications, we may still send necessary transactional or service-related communications, such as order confirmations, shipping updates, invoices, refund notifications, or important account information.
Legal Disclaimer
We take reasonable steps to ensure that the information provided on our website is accurate and useful. However, we do not guarantee that all website content will always be complete, accurate, current, or free from errors.
Content provided by third parties may not be controlled or verified by us, and we are not responsible for the accuracy, reliability, completeness, or availability of third-party content.
We reserve the right to modify, suspend, restrict, or discontinue any part of our website, including specific features or services, at any time where reasonably necessary.
User Disputes and Third-Party Services
Our website may provide links to or facilitate interaction with third-party service providers.
We are not responsible for disputes, disagreements, transactions, or interactions between you and an independent third party.
Any transactions or interactions you undertake directly with third parties are subject to the terms and policies of those third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised Last Updated date.
We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.
Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
AHD Exports
Brand: Jharokha Wall Decor
Website: jharokhawalldecor.in
Email: jharokhawalldecor@gmail.com
Phone/WhatsApp: +91 9571140906
Registered Office:
7/C/66, Kudi Bhagtasni Housing Board,
Jodhpur, Rajasthan, India
We will review privacy-related requests and respond as appropriate under applicable law.