Privacy Policy
At [Jharokha Wall Decor] AHD EXPORTS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through payment gateways)
b. Non-Personal Information
- Browser type and version
- Device information
- IP address
- Cookies and website usage data
2. How We Use Your Information
We use the information collected for the following purposes:
- Order Processing: To fulfill your orders, process payments, and deliver products.
- Customer Support: To respond to your queries, feedback, or complaints.
- Improving Our Services: To analyze website usage and enhance user experience.
- Marketing Communication: To send you promotional emails, newsletters, or updates about offers (with your consent).
- Security: To detect and prevent fraud, unauthorized access, or illegal activities.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following cases:
- Service Providers: Courier services, payment gateways, or hosting providers who assist in order fulfillment and website management.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations.
- Business Transfers: In case of a merger, sale, or business transfer, your information may be transferred as part of the transaction.
All third-party partners are required to maintain the confidentiality and security of your data.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience. Cookies help us:
- Remember your preferences and cart items.
- Analyze website traffic and performance.
You can control or disable cookies through your browser settings; however, this may impact certain functionalities of the website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or loss. These include:
- Secure servers and encrypted payment transactions
- Regular monitoring for security breaches
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request access to the information we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your personal data where applicable.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking “Unsubscribe” in our emails or contacting us directly.
To exercise these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before sharing any personal information.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
- Email: antiquehomedecors2023@gmail.com or jharokhawalldecor@gmail.com
- Phone: +91 9782425489
- Address: AHD EXPORTS , Jodhpur
Thank you for trusting [Jharokha Wall Decor] with your personal information!