Terms & Conditions
Welcome to [Jharokha Wall Decor]! These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to comply with and be bound by the following terms.
1. General Terms
1.1 By accessing this website, you agree to these Terms and Conditions.
1.2 We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.
2. Products and Orders
2.1 Product Descriptions: We strive to ensure all product descriptions, images, and prices on our website are accurate. However, minor variations in color, texture, or finish may occur due to the handcrafted nature of our products.
2.2 Availability: All products are subject to availability. We reserve the right to discontinue or limit the quantity of any product at our discretion.
2.3 Order Confirmation: After placing an order, you will receive an order confirmation email. This does not guarantee the acceptance of your order. We reserve the right to cancel any order for reasons including but not limited to: product unavailability, pricing errors, or payment issues.
3. Pricing and Payments
3.1 Pricing: Prices are listed in [currency, e.g., INR] and are inclusive/exclusive of applicable taxes (mention as per policy). Shipping charges may apply and will be clearly mentioned during checkout.
3.2 Payment Methods: We accept payments via credit cards, debit cards, UPI, net banking, or other secure methods as specified on our website.
3.3 Failed Transactions: In case of a payment failure, please verify your payment details. If the amount is deducted, it will be refunded within 5-7 business days.
4. Shipping and Delivery
4.1 Delivery Time: Standard delivery times will vary based on location and product availability. Approximate delivery timelines will be shared during checkout.
4.2 Shipping Charges: Shipping charges will be calculated based on the delivery location and order size.
4.3 Delays: We are not responsible for delivery delays caused by unforeseen circumstances such as natural calamities, courier issues, or other external factors.
5. Return, Refund, and Cancellation Policy
5.1 Returns: Returns are accepted only in case of damaged or defective products. To request a return, contact us within 48 hours of receiving the product.
5.2 Refunds: Upon approval of a return request, a refund will be processed within 7-10 business days.
5.3 Cancellations: Orders can only be canceled within 24 hours of placement. Custom or bulk orders cannot be canceled once processing begins.
6. Intellectual Property
6.1 All content on this website, including text, images, logos, and designs, is the property of [Jharokha Wall Decor] and protected under applicable copyright and intellectual property laws.
6.2 You may not reproduce, distribute, or use any content from our website without prior written consent.
7. User Responsibilities
7.1 You agree not to use our website for unlawful purposes, to violate any applicable laws, or to attempt to harm the website’s functionality.
7.2 You are responsible for providing accurate information when placing an order or creating an account.
8. Limitation of Liability
8.1 We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.
8.2 Our total liability shall not exceed the amount paid by you for the product in question.
9. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
10. Governing Law
These Terms and Conditions are governed by the laws of [Your State/Country, e.g., India]. Any disputes will be resolved in the courts of [Your Jurisdiction].
11. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us:
- Email: jharokhawalldecor@gmail.com or ahdexports@gmail.com or antiquehomedecors2023@gmail.com
- Phone: +91 9782425489
- Address: AHD EXPORTS : Plot 55 , Evergreen Farm House , Pali Road , Jodhpur , Rajasthan 342005
Thank you for shopping with [Jharokha Wall Decor]!