Your questions answered
Common questions
Is there a warranty on Jhrokha Wall Decor?
We provide 12 months warranty on all our products. Please go through our warranty policy here : https://jharokhawalldecor.in/warranty/
What are the modes of payment acceptable at Jharokha Wall Decor?
We accept payments through Net banking, Debit/Credit card, Paytm, Google pay, other wallet/UPI payments.
Are Prices inclusive of taxes?
All the prices are inclusive of GST and other incidental taxes (if any).
Goods and Service Tax (GST) is a destination based service tax levied on consumption of goods and services. It is a value added tax and eliminates the ill effects of cascading effects of taxation.
Business customers can avail the benefit of Input tax credit by submitting their GSTIN. You can avail the benefits of tax credit if you are buying furniture for office use.
How long does it take for delivery of an order?
Once the items are shipped, It usually takes 4-8 days to be delivered to most part of the country. Dispatch Time Could varies on product usually 1-3 Week. We ship all our products through delivery partners of repute such as – Amazon Shipping / Gati / ExpressBees / Delhivery, etc.
What is the return and cancellation notice period?
We do not accept returns except in circumstances where you receive a defective or broken product. You need to intimate us about the same by mail within 24 hours of the receipt of product. It is mandatory to show the proofs of defective products through pictures. We will pick the product within 2 days from your address and replace it as soon as possible.
In case you wish to cancel the order, please intimate to us at jharokhawalldecor@gmail.com
Following are the cancellation charges applicable:
Time of intimation | Cancellation Charges |
Within 12 hours of placing the order | nil |
Within 12 to 24 hours of placing the order | Rs. 500 |
Within 24-48 hours of placing the order | 50% of the order value |
Beyond 48 hours of placing the order | 100% of the order value |
For more details please refer our Returns and Cancellation Policy.
WHAT ARE THE DELIVERY CHARGES?
There are no delivery charges on antiquehomedecors.com, enjoy the free shipping all across India!